Step 1: Select Settings => click Inbox => Add channel connection
Step 2: Select Facebook and click Continue with facebook
Step 3: Log in to Facebook to connect
Step 4: Connect
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Step 5: Select the page you want to connect => Click Create inbox
Step 6: Select the support agents for the fanpage => click Add agents
Step 7: After a successful connection, the screen will display a notification and a QR code to open the inbox on the fanpage
Last modified on April 7, 2026